Privacy Policy
Burapha Counsel takes the handling of personal information seriously. This policy explains what information we collect, how we use it, and the choices available to you. It applies to all clients and visitors to our website. Last updated: 15 May 2025.
1. Data Controller
The data controller for personal information collected through this website and in connection with our services is:
Burapha Counsel
9 Mittraphap Road, Mueang, Khon Kaen 40000, Thailand
Email: [email protected]
Tel: +66 43 246 731
This policy is governed by the Personal Data Protection Act B.E. 2562 (2019) (PDPA), which is the primary personal data legislation in Thailand. For EU residents, we acknowledge the principles of the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
We collect personal information in the following ways:
Information you provide directly
- Name and contact details (email address, telephone number)
- Business or employment information where relevant to your pension matter
- Details of your pension situation, including documents you share with us
- Correspondence and communications between you and Burapha Counsel
Information collected automatically
- Website usage data (pages visited, time spent, browser type) via analytics cookies
- IP address and approximate geographic location
- Cookie preferences stored in your browser
Legal basis for processing
- Contract performance: processing necessary to deliver the legal service you have engaged
- Legitimate interests: responding to enquiries, improving our services
- Consent: marketing communications and optional analytics
- Legal obligation: compliance with applicable Thai law
Retention: Client matter files are retained for seven years following the conclusion of an engagement. Website enquiry data is held for two years. You may request earlier deletion (see Section 6).
3. How We Use Your Information
Personal information is used for the following purposes:
- Providing the legal advisory services you have engaged, including reviewing documents and preparing correspondence on your behalf
- Responding to enquiries submitted through our contact form or by telephone
- Sending service-related communications, including updates on your matter
- Maintaining records required by professional conduct rules and applicable law
- Improving our website using anonymised analytics data
We do not sell personal information to third parties. We do not use client data for direct marketing without explicit consent. If you have provided consent to receive updates from us, you may withdraw it at any time by contacting [email protected].
4. How We Protect Your Information
- Client files are stored on encrypted systems with access limited to the counsel handling the matter
- Communications containing sensitive personal data are sent by secure means
- Our website uses HTTPS encryption for all data in transit
- Physical documents are stored in secured premises with restricted access
- In the event of a personal data breach that poses a risk to affected individuals, we will notify the relevant parties in accordance with the PDPA's requirements
5. Cookies
This website uses cookies to function correctly and to understand how it is used. Essential cookies are required for the site to operate; optional cookies (analytics, preferences) are used only with your consent.
You can manage your cookie preferences at any time on our Cookie Policy page.
6. Your Rights
Under the PDPA and applicable principles, you have the right to:
- Access: request a copy of the personal data we hold about you
- Rectification: ask us to correct inaccurate or incomplete data
- Erasure: ask us to delete data in certain circumstances
- Portability: receive your data in a structured, commonly used format
- Object: object to certain types of processing, including direct marketing
- Withdraw consent: where processing is based on consent, you may withdraw it at any time
- Complaint: lodge a complaint with the Office of the Personal Data Protection Committee (Thailand) or relevant supervisory authority
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Third-Party Links
Our website may contain links to external resources — for example, regulatory bodies or pension fund websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting personal information.
8. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove it.
9. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via a notice on our website. The date at the top of the policy reflects when it was last revised. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact for Privacy Matters
For any questions about this policy or how your data is handled:
Burapha Counsel — Data Privacy
9 Mittraphap Road, Mueang, Khon Kaen 40000, Thailand
[email protected]
+66 43 246 731